We analyze the characteristics of personality and signs of behavior in different life situations.
Tact is not only polite or the ability to observe standards. This is an emotional intelligence in action: an intuitive or aware of the boundaries of others, the ability to choose a form, measurement in communication and at the right time.
What we will talk about:
We live among people. And every day we make a choice: to speak or keep silent, ask questions or wait, support or move to one side. These subtle decisions are often not recognized directly, but they are the ones who create the quality of personality like tactics – the ability to interact with others is sophisticated, respectful and appropriate.
A skillful person shows the sense of the rate, respect for the emotions of others and the ability to maintain the dignity – the person who dialects his own. In the era of rapid communication and social disturbance, Tact becomes not weak, but a strategy. It enhances connectivity, reduces the level of conflict, improves interactive quality.
Story of tactical concept
The word “tactics” comes from Latin – “Touch”. Initially, it was used in the context of physical and military as an indication of interaction and accurate coordination. Since the 19th century, this term has used diplomacy and secular communication, describing the ability to act to take into account social context and emotional foundation.
In different cultures, the tactical idea is different. Studies (Hofstede, 2010) show that: In collective societies (China, Korea, Japan), are given priority for group agreements, harmony and preventing face loss. The important thing is not only content, but also how, when and for your people to make sound.
In personal cultures (United States, UK, Germany), the direct and honesty is valuable, even if they can be considered not skillful. In such cultures, the accuracy is considered an important part of authenticity.
The main aspects of tactics
1. Empathy and understanding of other people's emotions
Tactry is impossible without empathy – the ability to capture the emotional state of the dialogue, pay attention to his signals that do not speak, not only listen to words, but also pause, intonation.
A study of neuroscientists is indicated: when we observe the emotions of others, especially pain, and the areas that are activated in our brain as with our own experience. This is called “emotional resonance.” Our brain seems to try with the feelings of others. Thanks to this, we intuitively choose more appropriate words and actions. Empathy includes a boundary perception: where my feelings are and where strangers are. It is important to master this balanced skill: feel others, but do not lose yourself.
2. Respect for personal and border space
Tact's manifestations are often expressed in non -linguistic parts: observing the distance, understanding, when it is suitable to ask personal questions, and when better is silent. One and the same action in different contexts may be a sign of care and an invasion.
A person cleverly pays attention to the personal space of others. He was not taken to the room without knocking on the door, did not comment on the appearance of others without request, did not invade intimate topics without permission.
3. The ability to listen and ask questions
Positive hearing is one of the most important forms of personality quality like tactics. This is a way to show respect, show interest, create a space for a real conversation.
Positive hearing includes levels:
A skillful hearing is not only the ability to not be interrupted, but also the ability to understand the person dialogue, ask appropriate questions and maintain communication.
Examples of tactical behavior
In everyday life
Tact is shown in detail: soft appearance, pause, clarifying not ostentatious. For example, if you notice a friend on clothes, it is better to report this delicacy in a private way. Received a gift that did not like, a skillful person thanks attention and diligence. If the food at a party turned out to be abnormal, he found what to praise sincerely. Such small manifestations of the tactics create a respectful and comfortable atmosphere.
In a professional environment
In the context of working, Tact helps build trust. If a colleague is mistakenly in a name or position, it is better not to repair publicly, but refer to the exact later. When you are interrupted at the meeting, gently returning to your thoughts is appropriate and then listening to the dialogue.
With cultural differences, it is important to choose the formulas, avoid generalization and vague jokes. Tact also means not to care about personal life without requirements and sophistication in the discussion on sensitive topics.
In difficult situations
When someone cries, it is important not to be in a hurry with comfort, but simply nearby, provide a napkin, let the presence feel. If a person realizes a mistake, then the accusations are inappropriate – more skillful to show respect for honesty and willingness to support. In a conversation about personal experiences, it is important not to transfer attention to yourself and do not lose the feeling of a different comparison. The ability to close, maintain respect – basis of emotional contact.
Strategy development
Tact is a development skill through practice. It is important to observe your reaction: What do you feel when you hear something sharp? What will help at such a time? Practice a sympathetic hearing, repeat the nature of what you have heard.
Train a period of time for yourself two or three seconds before the answer. Respect the boundary: Do not give advice without request, ask a person who is ready to listen to them.
What to read for the development of tactics?
Advantages of tactics
The development of ingenuity enhances relationships, reduces the level of anxiety, creates a positive atmosphere. People feel safe next to listeners and respect.
Tactical behavior becomes contagious: In an environment where they respect the border and emotions, people often support each other. In addition, Tact brings confidence inside: When you know how to express a thought without harming others, you feel stronger and more stable.
To be skillful to be able to express your boundaries, to hear the feelings of others and to be a support in difficult moments. Develop this quality, each contributing to their own health and the health of the environment.
List of sources and literature:
