All passengers on the Pegasus airline flight that landed in Aktau due to unfavorable weather conditions left the plane and received new tickets. Representatives of the Turkish company's headquarters reported this to .
“The problem with our flight arose due to the weather; there was fog at the destination so the plane landed in Aktau. This is a normal situation for the company. Almost all passengers left the plane when our staff informed them that tickets for other flights would be issued to them. 16 people refused to leave the plane until they received the tickets. They stayed in the cabin for some time. Now they have received their tickets and left the plane,” said the agency's interlocutor. This said.
He also noted that “there are no force majeure situations as reported by some media.”
The representative added: “The issues with passengers and flights were resolved within the framework of standard procedures applied by the company in the event of route changes due to bad weather.”
